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Effective date: August 19, 2026. This policy explains what information EMR Heritage Build Co. collects through emrheritage.com, how we use it, and the choices you have.
EMR Heritage Build Co. is a licensed California general contractor, CSLB Lic. #1156160. You can reach us at hello@emrheritage.com or (818) 812-0735.
Information you give us. When you use a contact or estimate request form, you may provide your name, email address, phone number, project address, project details, photos of your property, budget and timeline preferences, and anything you write in a message field.
Information collected automatically. Like most websites, our hosting provider records basic technical information such as your IP address, browser type, the pages you visit, and referring links (including campaign tags in the web address). We use this to keep the site running, prevent spam and abuse, and understand which pages and campaigns bring people to us.
Consent records. If you check the optional text message box on a form, we record the date and time of your consent along with the submission.
We do not sell your personal information, and we do not share it with third parties for their own marketing.
Text messaging is optional. If you check the text message consent box, you agree that EMR Heritage Build Co. may send you text messages about your project and occasional updates at the number you provided, including by automated means. Consent is not a condition of purchase. Message and data rates may apply. Message frequency varies. Reply STOP at any time to opt out, or HELP for help. You can also opt out by emailing hello@emrheritage.com. Mobile information and text message opt-in data will not be shared with third parties or affiliates for marketing purposes.
We share information only with service providers who help us run the business and who are bound to use it only on our behalf. Today those include our website host and form processor (Netlify), our email provider, and, if you choose to explore financing, you interact directly with Acorn Finance on their own site under their own privacy policy. We do not receive your credit or loan application information. We may also disclose information when required by law, to protect our legal rights, or as part of a business transfer.
Photos you submit are used only to prepare your estimate and plan your project. We do not publish them without your written permission.
We keep inquiry information for as long as needed to respond and follow up, and project records for as long as California law and our contractor license require. Text message consent records are kept for at least four years.
You can ask us to update or delete your information, or to stop contacting you, at any time by emailing hello@emrheritage.com. We will honor the request except where we must keep records by law. This site does not currently respond to browser "Do Not Track" signals.
We use reasonable safeguards, including encrypted connections (HTTPS) and access limited to the people who need it, to protect your information. No method of transmission over the internet is completely secure.
This site is for adults arranging home improvement work. We do not knowingly collect information from anyone under 18.
If we change this policy, we will post the new version here with a new effective date.
EMR Heritage Build Co. · CSLB Lic. #1156160 · hello@emrheritage.com · (818) 812-0735 · Serving Los Angeles, the San Fernando Valley & Santa Clarita.